Cooktops, heaters and gas lines installed, pressure tested and certified in one visit, with the load actually calculated rather than assumed to be fine.
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Gas into a property arrives through a single line at a single meter, and every appliance in the place shares it. That sounds obvious until somebody adds a sixth burner to a line that was sized around four.
The line was sized for whatever the property had at the time it went in. In housing that has been renovated repeatedly, and had its appliances swapped more than once, what is connected today may bear no relationship to what the sizing assumed.
The failure mode is what makes this worth saying out loud. An undersized supply does not stop working. It underperforms. Appliances run poorly and burn badly, and nothing about that announces itself the way a clean failure would.
So a new appliance is arithmetic before it is installation. Total demand, against what the line and meter can genuinely deliver. If the answer is that the supply needs upgrading first, you hear it before anybody starts rather than after.


No switches, no phones indoors. Turn it off at the meter only if you can reach it safely, then ring from outside.
Windows open, people out, nothing electrical touched, call made from outdoors. Those four in that order handle almost every version of this.
The meter tap is worth using if it is easy to reach. It is not worth a detour through the part of the building that smells worst.
When you ring, a licensed gas fitter takes the call. We will send somebody, or we will tell you to get the emergency crew out first, and we will not pretend it is the second when it is the first.
Adding an appliance is a calculation against total demand, not a connection job. The line has a capacity and so does the meter, and everything on the property draws from both.
Where the sums do not work, appliances starve each other, and a burner that drops off whenever somebody runs a shower is nearly always this rather than a faulty appliance.
It is arithmetic rather than judgement, and it happens before anything is ordered.
Housing that has been reworked repeatedly has had its appliance mix change with each rework, and the pipe has usually stayed exactly as it was.
So the line under a property here may have been sized for a small cooktop and a wall heater in 1968, and it is now being asked to feed a large cooktop and continuous flow hot water.
That is not a fault in the original work. It is what happens when only one half of a system gets updated.
Appliances underperform and burn poorly rather than stopping, which is exactly why it goes unnoticed. Everything works, just not well, and it has been like that for years.
Yellow tipping on a flame that should be blue, sooting, or a burner that noticeably drops when something else runs are the signs.
None of them stops anybody using the appliance, which is why the problem persists.
Its input rating is the number the calculation runs on, stated in megajoules per hour, usually on a plate underneath or on the back.
A photograph of that plate is enough to get started and it is the single most useful thing you can send before a quote.
Bring it early, because it decides the pipe size, and pipe size decides the route and therefore the price.
A check of the existing installation, not just the connection of the new thing. Certifying a new appliance on a line that is losing elsewhere achieves nothing.
That occasionally finds something, and when it does we will tell you before doing the work rather than after.
It is why a straightforward appliance swap sometimes turns into a slightly longer conversation. We would rather have it than not.
A continuous flow unit or a flued appliance vents through a wall, and that terminal has required distances from windows, doors and vents as well as clearance to combustible material.
On a tight block those distances are the binding constraint on where a unit can go, more often than anything else.
A window added after the appliance can create the same problem from the other direction, which is worth mentioning if you have had building work done.
Fittings, casings and fixings this close to the coast corrode faster than the same components inland. It is worth choosing positions with some shelter where a choice exists.
It also means the external parts of an installation are worth looking at during any visit, rather than only the appliance.
None of that is a reason to avoid outdoor equipment. It is a reason to expect a shorter external life.
The pipe is sized for how far it runs and how much it has to carry. The line is tested to pressure. The appliance goes in to its own instructions with the clearances they specify. The flue discharges where the standard says.
By the time you are cooking on it, all of that is inside a wall or behind a cupboard.
So the paperwork is not administrative overhead. It is the only surviving record of work you cannot go back and look at.
Required on every gas job, and worth filing with the property papers. It records who did the work, that they held a licence, and that the installation met the standard on the day.
It is what an insurer asks for after an incident and what a conveyancer eventually asks for at sale, and it cannot be recreated afterwards.
On property that has been reworked as often as this has, it is also the only record of what was actually done and when.
Fixed price agreed before anything starts. These are indicative 2026 ranges.
Connected, tested and certified in one visit.
Priced on the run rather than by the hour.
On its own if you want the answer before you buy, and it comes off the work.
With the compliance certificate handed over.
Made safe at any hour, with the cause established afterwards.

Everything already drawing on the supply, plus what you want to add and its model if you have it.

Total demand against what the line and meter can deliver, before anybody commits to an installation date.

Fitted to the Australian Standards and pressure tested before anything is signed off.

The Certificate of Compliance in your hand before we leave rather than in the post afterwards.
Get outside, leave the switches alone, and ring. A licensed gas fitter can be on the way immediately.
Call 1300 381 569
Sometimes yes and sometimes no, and the difference is arithmetic rather than opinion. Every appliance in the property draws from the same supply, so what matters is the total demand against what that line and meter can actually deliver.
It works fine for what is connected now. The line was sized for whatever the property had when it was installed, and in housing that has been renovated and re-appliance more than once, what is connected today may bear no relationship to that. Adding one more is the point at which it stops being fine quietly.
Appliances do not simply fail. They underperform, run poorly and burn badly, which is worse than a clean stoppage because nothing announces itself. That is exactly why the calculation gets done rather than skipped.
The model of the appliance if you have bought one. The input rating on its plate is the number the sizing uses, and having it to hand answers most of the question on the phone.
Yes, on every gas job, and you get it on the day rather than in the post. Keep it with the property papers, because insurers ask for it after an incident and conveyancers ask for it at sale.
Everyone outside first. No light switches, nothing electrical, no phone used indoors. Turn the supply off at the meter only if you can reach it safely, then ring from outside.
An appliance connection is $200 to $500. A new gas point is $500 to $1,200 depending on the run. A leak test and certificate is $180 to $350. A load calculation on its own is $150 to $300 and comes off the work.
Tell us everything the property already runs on gas and what you want to add. With the appliance model, the sizing gets settled while we are still on the phone.
Calculated, installed, tested and certified, at the figure agreed first.
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